Dispatch
We aim to dispatch within 48 hours. You will receive an email with a tracking number and estimated delivery date.
Carbon Neutral & Plastic-Free Delivery
We make carbon neutral deliveries across Australia and New Zealand via Sendle or Australia Post.
We pack your matcha mail into a compostable mailer with a compostable shipping label. Made entirely from plants, these mailers are protective and durable, while combatting the problem of single-use plastic. Use your mailer again or compost it right at home. Learn more at Hero Packaging.
Delivery Estimates
The current estimated delivery times across Australia are:
- Sydney, NSW, 2000: 1 - 5 business days
- Brisbane, QLD, 4700: 2 - 7 business days
- Melbourne, VIC, 3000: 2 - 7 business days
- Adelaide, SA, 5000: 3 - 8 business days
- Perth, WA, 6000: 6 - 16 business days
If you haven't received your parcel by the estimated delivery date, please contact us at [email protected].
Rates
Parcels are shipped at a flat rate:
- Australia $10
- New Zealand $25